Word
Advanced
Layoff / Redundancy Announcement
The hardest communication to write well — clear, accountable, no euphemism, with practical support.
When to use this
Take advice from legal and HR before sending. The template captures the hallmarks of a humane redundancy comms: ownership at the top, no jargon, named support, what doesn't change.
The template
# An important update Today is a difficult day at [Company]. We are reducing our workforce by [Number], approximately [%]. Affected colleagues have been or will be spoken to directly today by [their manager / HR]. ## Why [Be honest. The reason in plain English. Whether it's market conditions, strategy change, or financial necessity, name it. Avoid euphemism — "right-sizing", "restructuring" — those words add no information and corrode trust.] [State what we tried first. State what we ruled out.] ## What we're doing for affected colleagues - Notice and severance: [Specific terms] - Continued benefits for [period] - Outplacement support: [Provider, what it includes] - Reference letters: provided as standard - Visa support for those whose work permits are tied to employment: [Specific commitment] - A point of contact for any question, today or in coming weeks: [Name, email] ## What's not changing - [Service to customers] - [Specific commitments to remaining colleagues] - [Specific plans we are still committed to] ## To everyone staying Today is painful. The people leaving are friends and colleagues. Please give them and yourselves time and grace. I will hold an all-hands at [Time today]. I'll answer every question I can and tell you honestly when I can't. ## Practical - The all-hands details: [Time, link, recording] - Anonymous question form: [Link] - Manager guidance for today's 1:1s: [Link] - Press / external statement: [Will be sent / has been sent at time] This is on me. I'm sorry. — [CEO]